We care about your data

This privacy policy explains how UAB “Norvid” (company code 302974382, Marijonų g. 29–42, LT-35129 Panevėžys, Lithuania, info@norvid.lt) processes the personal data you provide on norvid.lt.

What data we collect

When you fill in the request form, call or write to us, we process your name, phone number, e-mail address, route, date and cargo details, and any other information you include in your message.

Why we use it

• To answer your request and send a price offer
• To arrange and carry out the transport
• To meet legal obligations (e.g. accounting)

Legal basis

We process data to take steps at your request before entering into a contract and to perform the contract (GDPR Art. 6(1)(b)), to meet legal obligations (Art. 6(1)(c)) and on the basis of our legitimate interest in communicating with customers (Art. 6(1)(f)).

How long we keep it

We keep data no longer than necessary for these purposes, unless the law requires a longer period (e.g. for accounting records).

Who we share it with

We do not sell data. It may be processed by our service providers – website hosting, database and e-mail providers – only on our instructions and in line with the GDPR. We disclose data to public authorities only when required by law.

Cookies

Technical cookies necessary for the website to work are used. Only with your consent do we use Google Analytics 4 (Google Ireland Ltd.) analytics cookies, which help us understand how visitors use the website. We do not use advertising cookies. You can change your consent at any time via “Cookie settings” at the bottom of the website.

Your rights

You have the right to access, correct or delete your data, restrict or object to processing, and to data portability. Contact us at info@norvid.lt.

Complaints

If you believe your data is processed unlawfully, you can lodge a complaint with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt) or your local data protection authority.

Changes

We may update this policy. The current version is always published on this page.